1. Introduction

Zelim is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.zelim.com), in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU GDPR for international visitors.

By using our Site, you agree to the terms of this Privacy Policy.

2. Who We Are

Company Number: 11010715

Email: enquiries@zelim.com

3. Data We Collect

We may collect and process the following personal data:

• Identity Data – name, username, title.
• Contact Data – email, phone number.
• Account Data – login details, preferences.
• Technical Data – IP address, browser type, operating system, referring URLs.
• Usage Data – browsing actions, pages visited, time spent.
• Marketing Data – preferences, responses to campaigns.

We do not collect special category (sensitive) data.

4. How We Collect Your Data

• Directly from you – via contact forms, account sign-up, emails, or newsletter signups.
• Automatically – through cookies and tracking technologies (see our Cookie Policy).
• Third Parties – such as analytics providers, marketing platforms, and social media integrations.

5. Legal Bases for Processing

We rely on the following lawful bases:

You may withdraw consent at any time.

6. Marketing Communications

We may send marketing emails if:

• You have opted in; or
• You are an existing customer (soft opt-in, under PECR).

You can unsubscribe at any time via the link in emails or by contacting us.

7. Sharing Your Data

We may share your data with:

• Website hosting and IT providers
• Email and CRM providers
• Analytics providers

We do not sell your personal data.

8. International Transfers

Some of our providers are based outside the UK or EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

9. Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Access is limited to those who have a business need to know.

10. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including legal and accounting requirements.

Data retention periods vary depending on the context but are regularly reviewed.

11. Your Data Rights

Under UK and EU data protection laws, you have the right to:

• Access your data.
• Rectify inaccurate data.
• Request erasure (right to be forgotten).
• Restrict processing.
• Object to processing.
• Data portability.
• Withdraw consent (if consent was the lawful basis).
• Lodge a complaint with the ICO or your local EU authority.

UK Regulator:

Information Commissioner’s Office (ICO)
www.ico.org.uk

12. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please read their privacy policies separately.

13. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.

14. Contact

If you have any questions or requests related to this policy:

Email: enquiries@zelim.com